Shipping policy

Shipping Policy

In stock items are shipped within 3-5 business days (excluding weekends and holidays). 

Made-to-order pieces ship 2–3 weeks after payment. Batch and presale orders ship on the date listed in the product description.

We are not responsible for:

    •    Lost, stolen, or delayed packages

    •    Packages marked as delivered by the carrier

    •    Shipping delays caused by the postal service, weather, or incorrect addresses provided at checkout

Please double-check your shipping information before placing your order. We cannot change shipping addresses once an order is placed. If an issue occurs after shipment, you will need to contact the carrier directly using your tracking number.

Shipping fees are non-refundable.

Custom Orders

Custom and made-to-order pieces are not returnable, except in the case of a manufacturing error (please see our Refund Policy).